Terms of service
Effective Date: May 28th, 2025
These Terms of Service ("Terms") govern your use of the website and services provided by Bubbl Pro Cleaners ("Company", "we", "our", or "us"). By accessing or using our website and services, including booking cleaning and mobile laundry services, you agree to be bound by these Terms.
1
Services
We provide residential and commercial cleaning services and mobile laundry pickup/delivery. Availability may vary based on location. We reserve the right to modify or discontinue any service at any time.
2
Bookings & Cancellations
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Appointments can be scheduled via our website, phone, or SMS.
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We require at least 24 hours notice for cancellations or rescheduling cleaning services.
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We require at least 2 hours notice for cancellations or rescheduling laundry services.
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Late cancellations or missed appointments may result in a cancellation fee.
3
Payments
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For Cleaning services, a 50% deposit is due immediately when accepting the quote & then full payment is due when the cleaners arrive to the service location. Service will not begin unless your account is paid in full.
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For Mobile Laundry Services, Payment is due when service has been completed. Items will not be retuned until account is paid in full, as agreed upon.
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Any service discrepancies that may occur after service is completed will be refunded to the clients account, as agreed upon.
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We accept cash, credit cards, Apple Pay, Klarna & After-Pay.
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All payment information is processed securely through third-party providers.
4
SMS/Text Message Consent
By providing your mobile phone number, you agree to receive SMS messages from us related to:
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Appointment reminders and updates
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Order confirmations
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Promotions (only if you opt-in)
Message & data rates may apply. You can opt out at any time by replying STOP.
5
User Conduct
You agree not to:
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Misuse our website or services
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Provide false or misleading information
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Attempt unauthorized access to our systems
6
Limitation of Liability
We are not liable for:
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Any indirect, incidental, or consequential damages
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Damage caused by misuse or neglect of your property
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Delays due to factors beyond our control (e.g., weather, traffic)
7
Modifications to Terms
We may update these Terms at any time. Continued use of our website and services after changes constitutes your agreement to the revised Terms.
8
Changes to Policy
If you have any questions about this Privacy Policy, please contact us at:
Bubbl Pro Cleaners
Email: info@bubblprocleaners.com
